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AI already powers three out of ten business tasks and widens the productivity gap
AI already powers three out of ten business tasks and widens the productivity gap
Key Data from the Study:
- 63% of organizations are already leading or expanding intelligent automation projects.
- 54% are doing the same with generative AI solutions.
- The productivity gap between companies using AI and those that don’t has doubled in the last three years: it rose from €2,700 per worker in 2022 to €6,300 in 2025 (Annual Report of the Bank of Spain).
The Real Challenge: Strategic Integration, Not Just Isolated Adoption
- Less than 50% have appointed an AI officer.
- 41% offer specific training to executives on AI capabilities and risks.
- 33% include AI adoption indicators in their leadership goals.
Why Does This Matter for Your Business?
- Automation of repetitive inquiries (WhatsApp, email).
- Optimization of schedules and customer follow-ups.
- Reduction of operational costs and improvement in customer experience.