nodus
A Digital Worker is a new member of your team.
Discover how Digital Workers boost team capacity by handling repetitive tasks, maintaining context, and escalating to humans—freeing your staff for…
A Digital Worker is a digital employee designed to perform a specific function within the company, collaborating with people to increase the team’s capacity.
It works alongside people, understands the business context, and always operates under human control.
It doesn't replace anyone: it frees up time, reduces workload, and improves the team's focus.
What is and isn't a Digital Worker
What does a Digital Worker do?
- Handles repetitive or information-intensive tasks
- Maintains context and memory of the work
- Escalates to humans when there are doubts, exceptions, or decisions to make
- Learns and improves with use
What a Digital Worker is NOT
If your team can't keep up today, you don't need more pressure. You need more capacity.
- A generic chatbot
- Rigid automation
- Unsupervised AI
- A replacement for people
Our Digital Workers
Specialized digital profiles that integrate into your team to expand its capacity.
Customer Service
What’s it for?
Supports the customer service team in day-to-day operations.
What does it do?
Value Faster responses, less overload, better customer experience.
- Reads emails, WhatsApp messages, or tickets
- Summarizes long conversations
- Drafts responses aligned with the company’s tone
- Escalates to a person when it detects doubts or conflicts
Back office / Administration
What’s it for?
Reduces administrative burden and invisible errors.
What does it do?
Value Fewer errors, more control, more time for value-added tasks.
- Reads invoices and documents
- Validates data
- Prepares reports or accounting records
- Requests human review when something doesn’t add up
Commercial
What’s it for?
Supports the sales team so they can focus on selling.
What does it do?
Value
Higher close rates, fewer oversights, sharper commercial focus.
- Summarizes leads and opportunities
- Prepares meeting summaries
- Generates draft proposals
- Remembers pending follow-ups
Operations / Field
What’s it for?
Improves visibility and control over what happens outside the office.
What does it do?
Value
Greater operational control, fewer calls, faster decisions.
- Analyzes photos, videos, or field reports
- Validates execution
- Detects incidents
- Generates automatic reports
Management / Coordination
What’s it for?
Helps management see clearly and make better decisions.
What does it do?
Value
Less noise, more clarity, better judgment.
- Summarizes information from different areas
- Identifies bottlenecks
- Prepares executive reports
- Provides context for decision-making
Internal Knowledge
What’s it for?
Centralizes and activates the company’s knowledge.
What does it do?
Value
Knowledge isn’t lost, and the team gains autonomy.
- Answers internal questions
- Knows processes and documentation
- Assists with onboarding
- Learns through use
Custom Digital Worker
What’s it for?
When your company has a role, process, or need that doesn’t fit any standard profile.
What does it do?
Value
Digital capacity exactly where you need it.
- Designed around your reality and processes
- Learns from your data, documents, and work methods
- Collaborates with your team and other Digital Workers
- Adapts as your business evolves
Each company needs different Digital Workers
That's why we always start by understanding your reality.