A Digital Worker is a new member of your team.
A Digital Worker is a digital employee designed to perform a specific function within the company, collaborating with people to increase the team’s capacity.
It works alongside people, understands the business context, and always operates under human control.
It doesn't replace anyone: it frees up time, reduces workload, and improves the team's focus.
How it works and how far it goes
What is and isn't a Digital Worker
What does a Digital Worker do?
- Handles repetitive or information-intensive tasks
- Maintains context and memory of the work
- Escalates to humans when there are doubts, exceptions, or decisions to make
- Learns and improves with use
What a Digital Worker is NOT
- A generic chatbot
- Rigid automation
- Unsupervised AI
- A replacement for people
If your team can't keep up today, you don't need more pressure. You need more capacity.
Our Digital Workers
Specialized digital profiles that integrate into your team to expand its capacity.
Customer Service
What’s it for?
Supports the customer service team in day-to-day operations.
What does it do?
- Reads emails, WhatsApp messages, or tickets
- Summarizes long conversations
- Drafts responses aligned with the company’s tone
- Escalates to a person when it detects doubts or conflicts
Value Faster responses, less overload, better customer experience.
Back office / Administration
What’s it for?
Reduces administrative burden and invisible errors.
What does it do?
- Reads invoices and documents
- Validates data
- Prepares reports or accounting records
- Requests human review when something doesn’t add up
Value Fewer errors, more control, more time for value-added tasks.
Commercial
What’s it for?
Supports the sales team so they can focus on selling.
What does it do?
- Summarizes leads and opportunities
- Prepares meeting summaries
- Generates draft proposals
- Remembers pending follow-ups
Value
Higher close rates, fewer oversights, sharper commercial focus.
Operations / Field
What’s it for?
Improves visibility and control over what happens outside the office.
What does it do?
- Analyzes photos, videos, or field reports
- Validates execution
- Detects incidents
- Generates automatic reports
Value
Greater operational control, fewer calls, faster decisions.
Management / Coordination
What’s it for?
Helps management see clearly and make better decisions.
What does it do?
- Summarizes information from different areas
- Identifies bottlenecks
- Prepares executive reports
- Provides context for decision-making
Value
Less noise, more clarity, better judgment.
Internal Knowledge
What’s it for?
Centralizes and activates the company’s knowledge.
What does it do?
- Answers internal questions
- Knows processes and documentation
- Assists with onboarding
- Learns through use
Value
Knowledge isn’t lost, and the team gains autonomy.
Custom Digital Worker
What’s it for?
When your company has a role, process, or need that doesn’t fit any standard profile.
What does it do?
- Designed around your reality and processes
- Learns from your data, documents, and work methods
- Collaborates with your team and other Digital Workers
- Adapts as your business evolves
Value
Digital capacity exactly where you need it.