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Digital Workers, The new structural capital of the company

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When we think of corporate capital, we think of:

But there is a new type of emerging capital: Structured Cognitive Capital.

And this is where Digital Workers come in.

  • 01Financial capital.
  • 02Human capital.
  • 03Technological capital.

What is a Digital Worker, really?

It is not an isolated tool:

It is a digital work unit designed to take on specific responsibilities within the company’s operations.

For example:

It does not act in isolation. It is part of a system.

  • 01It is not a chatbot.
  • 02It is not simple automation.
  • 03It is not a one-off assistant.
  • 01Preparing weekly executive reports.
  • 02Handling automated sales follow-ups.
  • 03Analyzing financial deviations.
  • 04Providing first-level technical support.
  • 05Classifying and prioritizing incidents.

Why do we talk about capital?

Because a Digital Worker:

  • Does not get tired.
  • Does not lose information.
  • Is not affected by staff turnover.
  • Scales at a decreasing marginal cost.
  • Can

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