Press
The ‘digital workers’ with AI are arriving
The ‘digital workers’ with AI are arriving
What exactly are they?
What tasks do they perform?
- Conducting information searches
- Organizing schedules
- Coordinating internal processes
- Sending emails
- Executing repetitive tasks
The Hybrid Model: Humans + AI
- Humans provide: judgment, decision-making, and strategic vision
- Digital workers provide: processing power, speed, and operational consistency
Perspectives from Major Consulting Firms
- Accenture reports that only 8% of large companies have successfully implemented AI at scale beyond pilot tests. This consulting firm prefers to speak of “AI agents” as a new software paradigm, rather than as human replicas.
- NTT Data identifies an evolution toward “relational AI,” where systems develop emotional, physical, and social presence, integrating into sectors such as education, health, and public services.